Requires your attention
Prioritized list of situations requiring intervention.
No need to review every module manually.360 INTELLIGENCE
Management does not need more dashboards. It needs to know what requires attention.
Action Center and 360 Briefing turn scattered signals from Journey, operations, customer and business data into actionable priorities.
WHAT IT SOLVES
01Requires your attentionNo need to review every module manually.
02Management BriefingStart the day with an executive overview.
03Front Desk BriefingPrepare for the shift with context.
FROM DATA TO FOCUS
A dashboard informs. An Action Center prioritizes.
HotelGEX aims to reduce the time between detecting a situation and deciding who should act by highlighting what deviates from the norm or deserves attention.
- AI · Requires your attention.
- Management’s 360 Briefing.
- Briefings by operational role.
- Signals from different modules.
ROLE-BASED BRIEFING
Management, Front Desk and Housekeeping do not need the same summary.
The briefing can adapt to each role’s perspective: business and exceptions for Management, arrivals and guests for the Front Desk, workload and status for Housekeeping.
ManagementPriorities, risks and opportunities.
Front DeskArrivals, requests and recommended attention.
Executive HousekeeperPlanning, workload, rooms and exceptions.
F&BProduction, breakfast and upcoming critical points.
360 INTELLIGENCE
Less navigation. More focus.
Information is summarized, prioritized and linked to the place where it can be resolved.
Management Briefing
Cross-functional summary of guest, operational and business matters.
Start the day with an executive overview.Front Desk Briefing
Arrivals, requests, relevance and guests requiring attention.
Prepare for the shift with context.Executive Housekeeper Briefing
Workload, planning, incidents and Housekeeping status.
Coordinate operations quickly.Next Best Actions
Contextual recommendations when sufficient signals are available.
Move from alert to next step.Traceability
Each priority can link to its source.
Understand why it requires attention.DAILY FOCUS
Collect signals, prioritize, assign and close.
Intelligence is complete when someone can take action.
01CollectModules generate facts and signals.
02PrioritizeRules and AI determine relevance.
03PresentAction Center and Briefing display what matters.
04CloseThe team takes action and updates the status.
360° CONNECTION
Action Center is the cross-functional output.
Journey, Customer Intelligence, Housekeeping, Revenue and Guest Experience can feed priorities.
JourneyCustomer IntelligenceHousekeepingRevenueGuest ExperienceRules EngineBriefing 360
AI · COPILOT · AUTOMATION
Management Copilot: turn hundreds of signals into a Management agenda.
Action Center and Briefing 360 prioritize reservations, customers, revenue, operations, F&B, and exceptions.
AI + 360°
Briefing 360
Executive summary of changes, risks, and opportunities.
Start with context.Requires your attention
Organizes actionable signals.
Priority.Next Best Actions
Suggests next actions with an explanation.
From information to execution.MADE BY HOTELIERS FOR HOTELIERS
See HotelGEX working with your hotel’s context.
HotelGEX does not replace your PMS or Channel Manager. It adds intelligence, coordination, and experience to your ecosystem.