HotelGEX
OPERATIONS · HOUSEKEEPING

Housekeeping needs planning, context and real-time status, not more paperwork.

HotelGEX Housekeeping organizes Arrivals, Departures and Stayovers, task allocation, linen changes, notes, requests and room follow-up.

WHAT IT SOLVES
01Daily planningA clear operational view of the day.
02TeamPlanning based on actual capacity.
03AI task allocationSave time without losing control.
REAL-TIME OPERATIONS

From planning to each room attendant’s workload.

The module turns the day’s planning into individual task lists and a housekeeper supervisor dashboard, keeping statuses and notes connected to operations.

  • Arrivals, Departures and Stayovers.
  • Linen changes and notes.
  • Assignment to active staff.
  • Statuses: Pending, In Progress, Clean, Inspected and Stayover Completed.
AI FOR PLANNING, PEOPLE FOR VALIDATION

AI can propose an allocation without replacing operational judgment.

HotelGEX can help balance workloads and identify inconsistencies, but the housekeeper supervisor retains control over the team, tasks, allocation and final inspection.

ImportPlanning from XLS/other available sources.
PrepareTeam, tasks, requests and areas.
AllocateAI proposal and human adjustment.
ExecuteIndividual task lists and housekeeper supervisor oversight.
Hotel Housekeeping Team
HOUSEKEEPING

The entire Housekeeping day in one operational workflow.

Information is organized from planning preparation through room inspection.

01

Daily planning

Arrivals, Departures, Stayovers, linen changes and notes.

A clear operational view of the day.
02

Team

Selection of active staff and available hours.

Planning based on actual capacity.
03

AI task allocation

A balanced, reviewable assignment proposal.

Save time without losing control.
04

Individual task lists

Each room attendant accesses their rooms and updates their status.

Less paperwork and fewer calls.
05

Housekeeper Supervisor Dashboard

A global status view for reviewing and updating rooms.

Centralized oversight.
06

Special requests

Relevant stay information can reach operations.

Better coordination with Customer Journey 360°.
HOUSEKEEPING DAY

Prepare, allocate, execute and inspect.

The system follows the department’s real-world workflow.

01PrepareDate, team and tasks for the day.
02AllocateAI proposes; the housekeeper supervisor adjusts and accepts.
03ExecuteRoom attendants update statuses from their task lists.
04InspectThe housekeeper supervisor monitors the overall status and closes the work.
360° CONNECTION

Housekeeping is part of the Stay.

Special requests and operational context can be linked to the stay without turning Housekeeping into an isolated module.

Customer Journey 360°StayBookingsRequestsOperational briefingAction Center
AI · COPILOT · AUTOMATION

Housekeeping Copilot: planning and workload with context.

AI helps propose task allocation and priorities while the Housekeeping Manager remains in control of the team, rooms, and standards.

AI + 360°

Workload forecast

Arrivals, departures, room refreshes, linens, and advance requests help anticipate operational pressure.

Better preparation.

Assisted allocation

Proposes a balanced, reviewable distribution.

Time savings.

Standards assistant

KB, occupational health and safety, procedures, and references resolve questions.

Greater consistency.
MADE BY HOTELIERS FOR HOTELIERS

See HotelGEX at work with your hotel’s context.

HotelGEX does not replace your PMS or Channel Manager. It adds intelligence, coordination, and experience to your ecosystem.